WhatsApp & Instagram Automation
A clearer path from first message to the right person.
We connect messaging workflows to your business tools so enquiries can reach the right place. We define message flows, escalation to a person, and CRM integrations around the permissions and policies of the platform. Account eligibility and third-party charges are reviewed during scoping.
IN PRACTICAL TERMS
What this service means for your business
Customer messages need a clearer route from first enquiry to the right person or system. A messaging workflow that answers routine steps and hands conversations to people when needed.
What you receive
- Conversation flow
- Supported platform integration
- Human handoff and documentation
How we work together
We map common enquiries, confirm supported account access, connect the approved channels, and test the handoff to a person.
What shapes the quote
Platform eligibility, message flows, account permissions, CRM connections, and third-party fees affect the quote.
The written proposal confirms the exact deliverables, price, review rounds, and schedule for your project.
Core Technical Capabilities
Official Meta Cloud API Bots
Verified Green Badge WhatsApp and Instagram messaging with zero ban risk, interactive button templates, and list pickers.
AI-Powered Conversational Triage
Natural language query understanding, product recommendations, and contextual FAQ resolution in multiple languages.
Instant CRM & Payment Gateway Sync
Direct lead capture into HubSpot, Salesforce, and Google Sheets with embedded Stripe/Razorpay payment links.
Human Agent Handover Routing
Smart escalation rules that route high-value VIP inquiries directly to human sales reps on live chat dashboards.
Engineering Lifecycle
Funnel Flow & Persona Mapping
Designing multi-branch conversation trees, fallback routes, and trigger keywords.
API Webhook Server & Message Parsing
Deploying webhook receivers, template approvals, and database conversation state managers.
Campaign Launch & Live Analytics
Tracking delivery rates, click-through rates, conversation completion, and revenue attribution.
Real-World Use Cases
- Automated Lead Qualification & Consultation Booking
- E-Commerce Order Tracking & Abandoned Cart Recovery
- Customer Support Triage & Ticket Deflection
- Event Registration & VIP Community Broadcasts
Technology Stack
SELECTED AGENCY WORK
A public case study for this service has not been published yet. We only publish project evidence that can be supported and shared.
Before we begin
What should I include in my enquiry?
Describe what you want to build, who will use it, and any existing tools it needs to work with. A rough budget and target date help us discuss a realistic scope.
How are cost and delivery dates decided?
BitForge project prices range from ₹599 to ₹5,99,000. We review your requirements before proposing the exact scope, price, review rounds, and schedule. Delivery time varies with the work, integrations, content readiness, and feedback.
What happens after launch?
We agree on handover, documentation, hosting, and any ongoing support in the project proposal. Third-party services and their fees are discussed before work starts.
Ready to deploy Social Automation?
Contact our engineering team to review system requirements, timeline estimations, and architectural blueprints.
TELL US ABOUT YOUR PROJECT